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EE Recall Power Ball

06/08/2015 8:13am

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EE have identified a very small number of incidents where Power Bars have overheated, all of which relate to batch number E1-06, which could pose a fire safety risk.

EE are therefore requesting that customers stop using this specific batch and are recalling them. EE are dealing with this issue directly and have today sent emails to all customers with instructions on how to return their Power Bar – if a customer contacts you directly, please re-direct them to EE.

For information, please click here to view EE’s Q&A document.

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